![]() ![]() Only some users with Outlook 2016 or 2013 face this problem. If there is no “Work Offline” button, it means that the Cache Exchange Mode is disabled in your Outlook. ![]() ![]() It is clear that the constant need to switch Outlook from Offline to Online is terribly annoying to users. You have to disable offline mode again in the Outlook settings. But the next time you start Outlook, it starts offline again. To disable Outlook offline mode, each time a user has to press the corresponding button (“ Work Offline“) on the Send/Receive tab. Obviously, e-mails cannot be sent or received, and the Outlook icon in the system tray has a red cross on it with the following message: “ Microsoft Outlook is offline”. ![]() One of my staff reported that their Outlook always starts in the offline mode.
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